1. Agreement to Terms
By accessing or using the services provided by Copypen ("Service," "we," "us," or "our"), including the website, applications, and any content generation tools (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, you may not access the Service.
2. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes, and your continued use of the Service after the effective date of the changes constitutes your acceptance of the new Terms.
3. Account Registration and Eligibility
- Eligibility: You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Service.
- Account Information: You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.
- Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
4. Input, Output, and Content Ownership
- Input: "Input" refers to any text, data, or information you provide to the Service.
- Output: "Output" refers to the content generated by the Service based on your Input. Input and Output are collectively referred to as "Content."
- Ownership: Subject to your compliance with these Terms, and to the extent permitted by applicable law, you own all Input you provide and retain ownership rights in the Output. We hereby assign to you all our right, title, and interest, if any, in and to the Output.
- Non-Exclusivity: Due to the nature of AI, you acknowledge that Output may not be unique, and other users may receive similar Output. This assignment does not extend to other users' Output.
- AI Disclaimer: You acknowledge that artificial intelligence and machine learning are rapidly evolving fields. The Output may contain errors, inaccuracies, or incomplete information. You must manually review and verify all Output before use or publication. You agree not to rely on the Output as a sole source of truth or factual information, or as a substitute for professional advice (legal, medical, financial, etc.).
5. Acceptable Use Policy and Prohibited Conduct
You agree not to misuse the Service or assist anyone else to do so. You must use the Service in compliance with all applicable laws and regulations. Prohibited uses include, but are not limited to:
- Generating Harmful Content: Creating or disseminating content that is illegal, defamatory, libelous, harassing, hateful, discriminatory, or promotes violence or self-harm.
- Misleading Content: Generating content that is intended to mislead others into believing it is entirely human-generated without proper disclosure (where required).
- Infringement: Creating content that infringes upon any third-party intellectual property rights, privacy rights, or contractual rights.
- Illegal Activities: Using the Service to generate advice or content regarding medical treatment, legal matters (contracts, litigation), financial investments, or political campaigning where such content is intended to substitute for professional advice or legally binding documents.
- Reverse Engineering: Attempting to reverse engineer, decompile, or discover the source code or underlying components of the Service or the AI models.
6. Connected Social Media Accounts and Publishing
The Service can publish content to social media accounts that you connect, including Facebook
Pages, Instagram Business accounts, Threads and TikTok. The following terms apply whenever you
use that part of the Service.
- Your authorisation: We publish only to accounts you have explicitly connected and selected, and only content you have composed and approved in the Service. You may disconnect any account at any time, which immediately deletes the access tokens we hold for it and stops any scheduled posts to that account.
- You remain the author: You are solely responsible for the content you publish through the Service, including content produced with our AI tools. Publishing through us does not transfer that responsibility to us.
- Platform rules apply to you: Each network has its own terms and community guidelines — including the Meta Terms of Service and the TikTok Terms of Service. Your use of the Service does not exempt you from them. Content that violates a platform's rules may be removed, restricted or penalised by that platform, and your account there may be suspended. We have no control over those decisions.
- Delivery is not guaranteed: We depend on third-party APIs that may change, rate-limit us, or reject a post for reasons outside our control. We make reasonable efforts to deliver scheduled posts at the requested time and to report failures to you, but we do not warrant that every post will be published, or published on time.
- Platform restrictions: Some capabilities depend on approval from the platform. Where a network restricts what an application may do — for example limiting posts to private visibility until the application has been audited — the Service operates within those limits and will tell you when it does.
- Suspension for platform violations: We may suspend or disable publishing features for your account if we are notified by a platform, or reasonably believe, that your use breaches that platform's terms, or if continued access would put our own platform access at risk.
Our handling of the data we receive from these platforms is described in our
Privacy Policy. We use it only to operate the publishing and
analytics features you requested, and we do not sell it or use it for advertising.
7. Fees and Payment
- Pricing: The Service is offered under various pricing plans (e.g., free tier, subscription, or pay-per-use). You agree to pay all applicable fees as described on the Service's pricing page or during the checkout process.
- Billing: All fees are generally non-refundable. Subscriptions will automatically renew unless you cancel before the next billing date.
- Cancellations: You may cancel your subscription at any time. The cancellation will be effective at the end of your current billing period.
8. Intellectual Property
- Service IP: All intellectual property rights in the Service itself (excluding your Content), including our name, logo, software, design, algorithms, and models, are the exclusive property of Copypen or its licensors.
- License to Use: We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your personal or internal business purposes, subject to these Terms.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COPYPEN OR ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
IN ALL CASES, COPYPEN'S TOTAL LIABILITY FOR ANY CLAIM UNDER THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY.
10. Indemnification
You agree to indemnify, defend, and hold harmless Copypen and its affiliates, officers, directors, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; or (c) your Content, including any claim that your Content infringes the rights of a third party.
11. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
12. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Malaysia.
If you have any questions about these Terms, please contact us at:
Email: [email protected]